We hope you and your friends and loved ones are staying safe and healthy.
In response to the COVID-19 pandemic, we are following the recommendations of the CDC and local health authorities by implementing precautionary measures to keep our team and customers safe and healthy, and to continue normal operations to the fullest extent possible.
We have transitioned the majority of our employees to work-at-home and closed our retail showroom until further notice. For our local customers, we will offer "curb-side" pickup for orders placed online.
Online ordering will continue as normal. Our fulfillment team is operating at full capacity but with enhanced cleaning measures and staggered shifts to provide plenty of workspace distancing. Likewise, our customer service team remains ready to help you with any questions about gear, sizing, availability, or returns.
For those riding during this crisis, please do so responsibly and in accordance with local conditions and laws. In these uncertain times, bikes provide a welcome and healthy reprieve.
The cycling community is a resilient one and together we can get through this and come out stronger on the other side. We look forward to seeing you on the road and trails again soon.
The BikeTiresDirect Team