I'm more than satisfied with my Elite Suito. Setup was easy and fast. The unit comes well packaged and protected. Connecting it via bluetooth to my iMac was a doddle, and the connection is very stable. I'm not able to directly rate it's power accuracy (My PM is a PowerTap G3 hub, so I can't use that to compare power), but I can say that when "re-riding" rides down outside using old ride files, the feel is very similar, and that's fine with me. Moreover FTP on this is very close to my FTP outside, so I think that verifies my feelings about the unit's power accuracy. The unit seems durable. All-in-all, I'm completely chuffed with the purchase, especially given the price.
I cycle around 5,000 miles per year. I ride on the road and needed something for bad weather and just something to use if I didn't want to go on the road. This is my first trainer and it works great. I have been using it on Zwift. I recommend buying the trainer without the cassette. You can get a Shimano 105 cassette for around $xx. By doing this you can choose the gear arrangement that suits you best. I'm using the trainer with apple TV. I can connect cadence, watts, speed and heart rate.
After a long wait for the unit it arrived and for three weeks it worked fine until it didn't. The issue was the pedals were impossible close to impossible to move.
At that point when I called Bike Tires Direct (BTD) I was told they had no product support and that I'd have to email the factory in Italy. Long story short. The electronic card failed and I had to replace it.
My problem was there was no support in the US. Nobody to call, nobody to video troubleshoot with. Not even with their US distributor in MA. Nothing. Only emails back in forth to Italy. And note the guy in Italy did a good job but what could have been done much more efficiently was dragged out.
I would have expected a sub distributor, eg someone like BTD to be trained with some technical ability to help customers straight away. Instead it was on me to take the trainer cover off, remove and replace the electronic card and put in the new one sent to me out of Italy.
It wasn't an easy process hence my disappointment.
This is a great addition for the Pain Cave. Although not necessary, it gives an extra edge in Zwift for choosing the best lines. Zwift places your avatar in the center of the lane throughout the corners and interfering through other riders that just slow you down. I found that I have much faster lap times, and now winning a few sprints and KOM's as I can choose the best lines and overtake riders in corners more quickly than before. This capability is loads of fun and adds a much more realistic aspect to indoor cycling apps like Zwift!