User submitted reviews
Review by SteveInAKReviewed 6/9/2020by SteveInAKCycling EnthusiastAnchorage , AK4 of 4 customers found this review helpful.Does not give repeatable torque measurementsVery disappointed in this product. I have three other torque tools and bought this one to take with me when I travel. Unfortunately I have little faith in getting reliable torque measurements from it. Sometimes it is spot on and other times it is way off when measurements are compared to those taken with this tool or from my other torque tools. Save your money and buy something else.
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Very disappointed in this product. I have three other torque tools and bought this one to take with me when I travel. Unfortunately I have little faith in getting reliable torque measurements from it. Sometimes it is spot on and other times it is way off when measurements are compared to those taken with this tool or from my other torque tools. Save your money and buy something else.
Review by AnonymousReviewed 11/21/2022by AnonymousCycling EnthusiastAustin , TX1 of 1 customers found this review helpful.easy to use and the carrying case helps keep things tidy .I use this on any bolt with a torque specification lower then 10nm . My handle bars moved around a lot , since I used the torque wrench they have not moved .
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I use this on any bolt with a torque specification lower then 10nm . My handle bars moved around a lot , since I used the torque wrench they have not moved .
Review by AnonymousReviewed 8/2/2021by Anonymous0 of 3 customers found this review helpful.Slick bitsNice compact torque set to help the DIY cyclist
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Nice compact torque set to help the DIY cyclist
Review by AnonymousReviewed 7/22/2022by AnonymousCycling EnthusiastAsheville2 of 2 customers found this review helpful.CrapThis is really not a very good product. As other reviews mention, it doesn't zero itself. I can't trust it with many thousand dollar bikes.
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This is really not a very good product. As other reviews mention, it doesn't zero itself. I can't trust it with many thousand dollar bikes.
Review by SixSevenReviewed 6/21/2020by SixSevenCycling EnthusiastNE Florida0 of 3 customers found this review helpful.Gets the job doneThe Feedback Range Torque & Ratchet fills the needed void in my tool kit. Having owned no other, I feel this works well and storage case is compact and well-organized.
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The Feedback Range Torque & Ratchet fills the needed void in my tool kit. Having owned no other, I feel this works well and storage case is compact and well-organized.
Review by AndrewReviewed 2/15/2019by Andrewlos angeles3 of 3 customers found this review helpful.Torque questionableThe item looks to be well made regarding the ratchet but the torque portion seems very questionable. When tared to zero it does not go back to zero ever (Ive tried multiple times whether applying pressure to the ratchet by hand or on bolts). I compared it to a click torque wrench ie torqued stem bolt to 4nm, this feedback only read around 3- nm.
Whether both torque devices are not calibrated correctly, I rather have it under torqued than over torqued (esp with carbon bikes) which this feedback ratchet may do given it kept turning the bolt (after already set at 4nm via the click torque).
Compared it to a carbon and aluminum bike and same issue. The main reason I think the torque portion is questionable is bc it never resetreturned back to zero after using the torque feature. Not much information on feedbacks site. They call the dial which you use to calibrate but I really think they meant tare (setting to zero) as I dont see any instructions on how to recalibrate on the box or their site.
A bit disappointed with this as I like feedback products but definitely some quality control or design issues. Will have to look elsewhere, like stick with a click torque wrench although those need to be calibrated from time to time to ensure correct measurements.
BikeTiresDirect.com CommentsDon't hesitate to contact us if you are unhappy with a product. Our CS team is here to help you out!Was this review useful to you? Yes, review by Andrew was helpful/No, review by Andrew was not helpfulThank you for your feedback.
The item looks to be well made regarding the ratchet but the torque portion seems very questionable. When tared to zero it does not go back to zero ever (Ive tried multiple times whether applying pressure to the ratchet by hand or on bolts). I compared it to a click torque wrench ie torqued stem bolt to 4nm, this feedback only read around 3- nm.
Whether both torque devices are not calibrated correctly, I rather have it under torqued than over torqued (esp with carbon bikes) which this feedback ratchet may do given it kept turning the bolt (after already set at 4nm via the click torque).
Compared it to a carbon and aluminum bike and same issue. The main reason I think the torque portion is questionable is bc it never resetreturned back to zero after using the torque feature. Not much information on feedbacks site. They call the dial which you use to calibrate but I really think they meant tare (setting to zero) as I dont see any instructions on how to recalibrate on the box or their site.
A bit disappointed with this as I like feedback products but definitely some quality control or design issues. Will have to look elsewhere, like stick with a click torque wrench although those need to be calibrated from time to time to ensure correct measurements.