I'm more than satisfied with my Elite Suito. Setup was easy and fast. The unit comes well packaged and protected. Connecting it via bluetooth to my iMac was a doddle, and the connection is very stable. I'm not able to directly rate it's power accuracy (My PM is a PowerTap G3 hub, so I can't use that to compare power), but I can say that when "re-riding" rides down outside using old ride files, the feel is very similar, and that's fine with me. Moreover FTP on this is very close to my FTP outside, so I think that verifies my feelings about the unit's power accuracy. The unit seems durable. All-in-all, I'm completely chuffed with the purchase, especially given the price.
I cycle around 5,000 miles per year. I ride on the road and needed something for bad weather and just something to use if I didn't want to go on the road. This is my first trainer and it works great. I have been using it on Zwift. I recommend buying the trainer without the cassette. You can get a Shimano 105 cassette for around $xx. By doing this you can choose the gear arrangement that suits you best. I'm using the trainer with apple TV. I can connect cadence, watts, speed and heart rate.
After a long wait for the unit it arrived and for three weeks it worked fine until it didn't. The issue was the pedals were impossible close to impossible to move.
At that point when I called Bike Tires Direct (BTD) I was told they had no product support and that I'd have to email the factory in Italy. Long story short. The electronic card failed and I had to replace it.
My problem was there was no support in the US. Nobody to call, nobody to video troubleshoot with. Not even with their US distributor in MA. Nothing. Only emails back in forth to Italy. And note the guy in Italy did a good job but what could have been done much more efficiently was dragged out.
I would have expected a sub distributor, eg someone like BTD to be trained with some technical ability to help customers straight away. Instead it was on me to take the trainer cover off, remove and replace the electronic card and put in the new one sent to me out of Italy.
It wasn't an easy process hence my disappointment.
This is my first smart trainer, so I have nothing with which to compare it. However, I do really like it. It was fairly easy (I tend to be mechanically challenged) to mount my road bike to it - after watching a YouTube video. One of the selling points for me was the included cassette. I was concerned about making such a pricey purchase for something I might only use a handful of times (as I did my previous "dumb" trainer). No worries! I enjoy using this trainer so much, I ride almost every day - sometimes twice a day! I will be in the best shape for riding season than I've ever been! Bring it on!
After doing substantial research of reviews of interactive trainers I determined that the Suito was probably the Best Buy for me. BTD had it available at a hard to beat price point if you were willing to back order the product. One advantage of the Suito is that it already comes equipped with a shimanto/sram compatible 11-28 11 speed cassette and a front wheel riser. The Suito is very easy to set up and store. I have deleted a star because the ELITE app is really not that great but if you intend to use your trainer with other applications e.g. Zwift, Rouvey, RGT. It works fine. I had a little trouble calibrating it to register speed correctly on my Wahoo ELMNT but I think I have that figured out now based upon info on the ELITE website. Lately I have been enjoying the complementary month of Zwift that came with the Suito.
I've had many different types of trainers over the years, both Smart and "not smart". The Elite Suito is truly a next generation trainer; I am so happy with it. It was easy to set up by myself, connects immediately to the app I use, and feels very solid. Riding inside it fun now!
It was clear from box that it had been dropped during shipping. Not sure if that was the cause of the issues, but flywheel has a loud clicking/popping noise both while peddling and coasting. Also, it set up on Zwift fine, but there was no resistance changes when climbing or descending. Went up a 10% grade, and no change.
BTD customer service was good and refunded purchase
I bought this to use for training on Zwift. It works great for the swift workouts. I live in a very small house so I have to have a setup that I can set up and take down easily. The power and cadence is accurate. There is only a slight lag when using on Zwift in game mode and the ERG mode works great. The handle and weight makes it easy to move and set up.
This thing is well built and comes with a free month of Zwift . Bonus!
Easy setup right out of the box. Just had to install the supplied required adapters for my type of hub, mount the bike, and install the skewer. It connected right up to the cycling app, and I was peddling with cyclists from around the world.???????????
I have about 300 miles on the trainer after 3 weeks. I previously had an old school wheel-on fluid trainer that i would dread using. This trainer has been an absolute dream - super easy setup, great connectivity to zwift, and fun to ride indoors.
Purchased 2 Suito's and neither had manufacturing issues and were delivered on time. The power fluctuates when in ERG mode by +\- 75 watts. I'm not sure why but have reached out to Elite for feedback on a fix.
Having owned a tire on Elite trainer in the past I knew they make quality products.
I wanted a wheel off trainer and when I saw this one I bought it right away.
Bike tires direct had it in stock so that was that.
Th trainer is quiet. When riding Zwift it makes the effort feel real with elevation change.
It is all I need for those rainy cold days when I dont want to go outside to ride.
I love this trainer. I had an extra cassette already so no need to buy a trainer that had one. Setup is just a few seconds. Pull it out of the box, extend the legs, the attach the cassette. It came with enough adapters to attach any axle configuration. The free app is basic but it will let you start riding without a subscription to anyone. Im going to start zwift soon to make things a bit more interesting.
Comes with a 105 cassette and fully assembled. Haven't tested the Elite software, but works well with Zwift driven by an Apple TV. Manual and directions could use some more clarity, but on the whole very happy with this trainer.
I have set up this trainer and had only had a few rides at this point. Overall, it seems like it has good quality construction and it was fairly easy to set-up. I have found a few minor glitches with software compatibility (check internet), but overall at this price point, the data and performance are reliable. Moreover, I feel it is good value and will be an excellent addition to my training arsenal come winter.
My first direct drive trainer. Much quieter than any wheel-on trainer. Very responsive to changes in (virtual) grade. Setup was a bit trial-and-error to get the right additionaloptional hardware for my bike. Mounting can be a bit tricky to ensure the bike is level. Satisfied in general but I wish Elites instructions were easier to follow.